Agents Association

The Agents Association represents over 1,000 members across a twelve-state region.

C&CS

The Agents Association Concerns and Communications

The Agents Association
Concerns and Communications
Policy and Procedures

Background:

Two of the stated purposes of The Agents Association are 1.) To promote and further a good working relationship between the members of this organization and Farm Bureau Financial Services and its affiliated companies; and 2.) To assure an interchange of ideas and information that will result in better service to Farm Bureau members and clients.

In order to achieve these goals, The Agents Association members are invited to occasionally submit “cares and concerns” to be delivered to company headquarters in Des Moines for consideration by management.

These C&Cs will be held to the strictest measures of professionalism and should be intended solely for the improvement of the company, its agents and/or its members.

Procedures for submitting C&Cs:

C&Cs are submitted by the agent to his/her district or agency. C&Cs is discussed and voted upon by the district/agency. Then the district/agency rep. will forward it to the state board.
C&Cs should begin with “We respectfully request that …” and conclude with “Thank you for your consideration.”
C&Cs should be brief, typed and edited for spelling and grammar.
Editorial content, personal attacks and inappropriate language will automatically disqualify a C&C.
The state chapter board representative will present the C&Cs at the next state chapter board meeting.
At that time, all properly submitted C&Cs will be considered by the state chapter board. The state board shall determine* whether to approve or fail the C&Cs. The decision will be made by a simple majority of the state chapter board. *limited number of C&Cs will be submitted to management.
The state chapter board shall submit a copy of all approved C&C to the regional board for final consideration.

Fall 2023 resources:

Management Responses

2023
Fall
Spring

2022
Fall
Spring

2021
Fall
Spring

2020
Fall
Spring

2019
Fall
Spring

2018
Fall
Spring

Updated Responses from Management
2013-2017

2017
Fall
Spring

2016
Fall
Spring

2015
Fall
Spring